Improve Home Care Employee Productivity and Retention With the Use of Technology

Home care organizations simply cannot run without people. Without your employees hard work, dedication, and commitment to patients, it would be impossible difficult to run a successful home care or I/DD business. For provider agencies, both the office and field staff play a crucial role in ensuring patients are receiving excellent care. Your patients deserve the best quality of care, and that starts with the person providing services. There’s a saying, treat others how you want to be treated, and that goes for your employees too. After all, they’re the backbone of your business.

So, how can you show your appreciation and maintain their commitment? You can start by providing your office staff with home care management software that helps streamline their daily activities; including patient onboarding, authorization management, employee scheduling, Human resources management, billing, payroll, and cash application. Evaluate your current processes with key staff members and identify what is working and what could be done better. Try to automate as much as possible to eliminate the labor-intensive burdens and the chance for errors.  This not only benefits the employee, but it allows you to run an efficient and successful business.

The same concepts apply to your field staff. Every home care and I/DD agency leader wants to provide their employees with the tools that will make their jobs easier and more effective. Technology plays a significant role in monitoring the delivery of services, schedules, and how your employees are paid. Utilizing an electronic system for end-to-end automation can increase overall productivity. Utilizing one system is a game-changer. Everything is done in near real-time which allows your agency to get reimbursed more quickly.

A home care agency management software that integrates payroll management will allow your employees to easily view their paystubs and W2’s online as well as see the shift detail they are being paid for during each payroll period. The best ones also offer flexible payment options such as direct deposit, hard checks, and debit cards for your employees.

More Articles You May Enjoy

Sandata Announces Doug Fleishman as Chief Revenue Officer

Sandata Announces Doug Fleishman as Chief Revenue Officer

September 27, 2022 – Hicksville, NY – Sandata is proud to announce the addition of Doug Fleishman, Chief Revenue Officer, to the team. As Chief Revenue Officer, Fleishman will drive Sandata’s growth, lead sales and marketing efforts, help establish new partnerships,...

read more
Case Story: Eisenhower Center 90-Day Check-In

Case Story: Eisenhower Center 90-Day Check-In

When we last spoke with Eisenhower Center, they were already seeing increased engagement across the organization after implementing Sandata Agency Management—and that was only after 5 days! So, we thought, why not check in and see what progress they’ve made after 90...

read more
2022 Strategies for Agency Growth

2022 Strategies for Agency Growth

We in home care will continue to be faced with challenges—capacity issues, mandated costs which need to be managed, EVV compliance, value-based care and payments, consumer-directed care, provider consolidation by design, increased payer diversity, and the advent of...

read more