Sandata Systems Status Page
Sandata Agency Management Customers: All Sandata systems are operating normally.
EVV State Payer Customers: All Sandata systems are operating normally.
EVV State Payer Customers with Scheduling and Billing: All Sandata systems are operating normally. Please note for DC DHCF end users, some users may intermittently experience a “Failure Response 504” error when attempting to create schedules. We are actively working on this issue to resolution as soon as possible. Please check back for additional updates.
I/DD Customers: For 11/20/23: Users may experience intermittent issues when accessing the eLearning portal. We are actively working on this issue to resolution as soon as possible. Please check back for additional updates. All other IDD systems and functionality are operating normally.
Sandata Mobile Connect (SMC): All Sandata systems are operating normally.
Telephony Visit Verification (TVV): All Sandata systems are operating normally.
BI Application: All Sandata systems are operating normally.
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Sandata’s home care and I/DD agency management solutions are unrelated to any state-provided EVV solution and not a requirement of the state.