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Sandata System Status Page

Sandata Agency Management Customers: All Sandata systems are operating normally.

  • SFTP Server Maintenance Downtime:  We will be doing maintenance on Thursday, May 30, 2024, at 8:00 p.m. ET (Eastern Time). This maintenance will briefly affect the Sandata transfer.sandata.com SFTP server. During this maintenance, the SFTP server will be unavailable for about one hour.  We apologize for any inconvenience during this short downtime.

Sandata Agency Management Customers with SPoC (clinical integration): All Sandata systems are operating normally.

  • SFTP Server Maintenance Downtime:  We will be doing maintenance on Thursday, May 30, 2024, at 8:00 p.m. ET (Eastern Time). This maintenance will briefly affect the Sandata transfer.sandata.com SFTP server. During this maintenance, the SFTP server will be unavailable for about one hour.  We apologize for any inconvenience during this short downtime.

EVV State Payer Customers: All Sandata systems are operating normally.

  • NV DHCFP: We are currently experiencing an issue in Sandata Electronic Visit Verification (EVV) where agencies are unable to create invoices for services on May 19, 2024 forward. We are working closely with our engineering team to correct this situation as quickly as possible.
  • SFTP Server Maintenance Downtime:  We will be doing maintenance on Thursday, May 30, 2024, at 8:00 p.m. ET (Eastern Time). This maintenance will briefly affect the Sandata transfer.sandata.com SFTP server. During this maintenance, the SFTP server will be unavailable for about one hour.  We apologize for any inconvenience during this short downtime.

EVV State Payer Customers with Scheduling and Billing: All Sandata systems are operating normally.

  • NV DHCFP: We are currently experiencing an issue in Sandata Electronic Visit Verification (EVV) where agencies are unable to create invoices for services on May 19, 2024 forward. We are working closely with our engineering team to correct this situation as quickly as possible.
  • SFTP Server Maintenance Downtime:  We will be doing maintenance on Thursday, May 30, 2024, at 8:00 p.m. ET (Eastern Time). This maintenance will briefly affect the Sandata transfer.sandata.com SFTP server. During this maintenance, the SFTP server will be unavailable for about one hour.  We apologize for any inconvenience during this short downtime.

Please note for our customers utilizing Optum/ChangeHealth: Optum has advised Sandata of some of their applications currently experience connectivity issues. Optum has a status update site, Optum Solution Status Updates to receive more details about this issue. Please click on the red bar for real time updates from Optum.

I/DD Customers: All IDD systems and functionality are operating normally.

Sandata Mobile Connect (SMC): All Sandata systems are operating normally.

Telephony Visit Verification (TVV): All Sandata systems are operating normally.

BI Application: All Sandata systems are operating normally.

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