Customer Support

AZ – HCCCS (Health Care Cost Containment System):
855.928.1140
azcustomercare@sandata.com

Colorado HCPF:
855.871.8780
cocustomercare@sandata.com

Connecticut – CDS (Consumer Directed Services):
833.675.4306
ctconsumerdirected@sandata.com

Connecticut DSS:
855.399.8050 
ctcustomercare@sandata.com

HI – Med QUEST:
855.928.1141
hicustomercare@sandata.com

Idaho DHW:
855.545.1581
idaltevv@sandata.com

Illinois DHS:
855.331.8191
customercareemail@Sandata.com

Indiana FSSA:
800.457.4584 Option 5
evv@fssa.in.gov

Maine DHHS:
866.690.5585
 Option 3
mainecareevv@mainehealthcare.com

New York Clients:
718.628.2266 
customersupport@sandata.com

North Carolina – DHHS
855.940.4915
nccustomercare@sandata.com

North Dakota:
855.545.1583
ndaltevv@Sandata.com

Ohio Department of Medicaid:
855.805.3505
evvproviderhelpdesk@etraconline.net

Pennsylvania DHS:
800.248.2152
papac1@dxc.com

Sandata Agency Management® (SAM):
888.311.6374
customercareemail@sandata.com

Tennessee BlueCare:
855.389.4843 
tncustomercare@sandata.com

Rhode Island EOHHS:
855.781.2079
 
ricustomercare@sandata.com

Vermont – DVHA (Department of VT Health Access):
855.424.4655
vtcustomercare@sandata.com

Washington, DC DHCF (Department of Health Care Finance):
855.962.1322
wdccustomercare@sandata.com

Wisconsin – DMS:
833.931.2035
vgainwell.contactevv@wisconsin.gov

Sandata EVV State Medicaid Programs

Our solutions service both State Medicaid Agencies as well as MCOs. Sandata has been providing payer EVV solutions for over 12 years and provider EVV solutions for over 25 years. Sandata is the only vendor with Aggregator in production in a statewide Medicaid environment, and the only EVV solution with CMS certification.

Getting compliant while getting better tools? That feels right.