Customer Support

Sandata On-Demand

Available 24/7 to submit and manage your support requests and access to support tools/resources.

Need quick tips? No time to wait? Check out your only source – Sandata On-Demand

State Support

Arizona  HCCCS (Health Care Cost Containment System):
855.928.1140
azcustomercare@sandata.com

California CHHS:
855-943-6070
cacustomercare@sandata.com

Colorado HCPF:
855.871.8780
cocustomercare@sandata.com

Connecticut – CDS (Consumer Directed Services):
833.675.4306
ctconsumerdirected@sandata.com

Connecticut DSS and DDS :
855.399.8050 
ctcustomercare@sandata.com

HI – Med QUEST:
855.928.1141
hicustomercare@sandata.com

Idaho DHW:
855.545.1581
idaltevv@sandata.com

Illinois DHS:
855.331.8191
customercareemail@Sandata.com 

Tennessee BlueCare:
855.389.4843 
tncustomercare@sandata.com

Rhode Island EOHHS:
855.781.2079
 
ricustomercare@sandata.com

Vermont – DVHA (Department of VT Health Access):
855.424.4655
vtcustomercare@sandata.com

Washington, DC DHCF (Department of Health Care Finance):
855.962.1322
wdccustomercare@sandata.com

Wisconsin – DMS:
833.931.2035
vdxc.contactevv@wisconsin.gov

I/DD (formerly Solana)
855.714.0005
IDDSupport@sandata.com
https://sandata.zendesk.com

Sales Inquiries

Payers: spmsales@sandata.com
Providers: info@sandata.com

Sandata EVV State Medicaid Programs

Our solutions service both State Medicaid Agencies as well as MCOs. Sandata has been providing payer EVV solutions for over 12 years and provider EVV solutions for over 25 years. Sandata is the only vendor with Aggregator in production in a statewide Medicaid environment and the only EVV solution with CMS certification.

Are You Ready to Tackle Your Retention Challenges?

Getting compliant while getting better tools? That feels right.

Sandata’s home care and I/DD agency management solutions are unrelated to any state-provided EVV solution and not a requirement of the state.