Mobile Electronic Visit Verification – A Game Changer For Capturing Home Care Visit Data

Nurse on mobile device

With the 21st Century Cures Act EVV™ mandate for Home Health and Personal Care Services, it is important that agencies have a quick, easy, and reliable way to confirm visit data at the point of service. Landlines have become a thing of the past and are no longer reliable to verify services in a patient’s home. In 2017 more than one-half of American homes (52.5%) were living in wireless-only households according to a study conducted by The National Center for Health Statistics.

Today there are 2.71 billion smartphone users in the world, according to Statista. With those devices, consumers have downloaded 194 billion apps in 2018 alone. (Source: App Annie)

Home care agencies can take advantage of these wireless households and the ability to use apps to verify services provided. In order for home care provider agencies to be compliant with the CARES Act, their EVV system must verify the type of home care service performed; the informaiton for the ndividual receiving the service; the date of the service; the location where the service was delivered; confirmation of the individual providing the service; and the time the service begins and ends.

Historically, EVV was largely driven by the caregiver using the client’s landline phone to check in/out and document tasks using codes. With the 21st Century Cures Act requirement that all Medicaid Personal Care Services be verified using EVV technology, many states are embracing the benefits of mobile technology, and pursuing mobile technologies as the primary method of visit verification.

Sandata’s Mobile Connect ® application is available on Apple and Android devices.

  • 21 Century Cures Act compliant- Captures all required data elements
  • Works offline when providers don’t have cell/data service
  • Provides real-time access to schedules and plan of care for caregivers
  • Captures tasks performed at the point of service
  • Allows for client visit verification (E-signature)
  • Integrates with Google maps to provide turn by turn directions
  • Support 13 different languages
  • Offers a paperless experience for time and duty sheets
  • HIPAA compliant

Electronic Visit Verification (EVV) technology reduces paperwork, increases organizational efficiency, and ensures compliance and continuity of care for your patients.

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