Mobile Electronic Visit Verification – A Game Changer For Capturing Home Care Visit Data

With the 21st Century Cures Act EVV™ mandate for Home Health and Personal Care Services, it is important that agencies have a quick, easy, and reliable way to confirm visit data at the point of service. Landlines have become a thing of the past and are no longer reliable to verify services in a patient’s home. In 2017 more than one-half of American homes (52.5%) were living in wireless-only households according to a study conducted by The National Center for Health Statistics.

Today there are 2.71 billion smartphone users in the world, according to Statista. With those devices, consumers have downloaded 194 billion apps in 2018 alone. (Source: App Annie)

Home care agencies can take advantage of these wireless households and the ability to use apps to verify services provided. In order for home care provider agencies to be compliant with the CARES Act, their EVV system must verify the type of home care service performed; the informaiton for the ndividual receiving the service; the date of the service; the location where the service was delivered; confirmation of the individual providing the service; and the time the service begins and ends.

Historically, EVV was largely driven by the caregiver using the client’s landline phone to check in/out and document tasks using codes.  With the 21st Century Cures Act requirement that all Medicaid Personal Care Services be verified using EVV technology, many states are embracing the benefits of mobile technology, and pursuing mobile technologies as the primary method of visit verification.

Sandata’s Mobile Connect ® application is available on Apple and Android devices.

  • 21 Century Cures Act compliant- Captures all required data elements
  • Works offline when providers don’t have cell/data service
  • Provides real-time access to schedules and plan of care for caregivers
  • Captures tasks performed at the point of service
  • Allows for client visit verification (E-signature)
  • Integrates with Google maps to provide turn by turn directions
  • Support 13 different languages
  • Offers a paperless experience for time and duty sheets
  • HIPAA compliant

Electronic Visit Verification (EVV) technology reduces paperwork, increases organizational efficiency, and ensures compliance and continuity of care for your patients.

More Articles You May Enjoy

Sandata Announces Doug Fleishman as Chief Revenue Officer

Sandata Announces Doug Fleishman as Chief Revenue Officer

September 27, 2022 – Hicksville, NY – Sandata is proud to announce the addition of Doug Fleishman, Chief Revenue Officer, to the team. As Chief Revenue Officer, Fleishman will drive Sandata’s growth, lead sales and marketing efforts, help establish new partnerships,...

read more
Case Story: Eisenhower Center 90-Day Check-In

Case Story: Eisenhower Center 90-Day Check-In

When we last spoke with Eisenhower Center, they were already seeing increased engagement across the organization after implementing Sandata Agency Management—and that was only after 5 days! So, we thought, why not check in and see what progress they’ve made after 90...

read more
2022 Strategies for Agency Growth

2022 Strategies for Agency Growth

We in home care will continue to be faced with challenges—capacity issues, mandated costs which need to be managed, EVV compliance, value-based care and payments, consumer-directed care, provider consolidation by design, increased payer diversity, and the advent of...

read more