Survival in an industry that has recently mandated the use of Electronic Visit Verification (EVV) for Home Care

Man on computer and cell phone

What does the Home Care EVV mandate mean? As a home care agency that currently bills or plans to bill Medicaid for personal care or home health services, you might ask yourself, what does that mean? That seems to be a common question as providers are learning that a new law has been put in place under the 21st Century Cures Act that requires all Medicaid providers to use EVV for Personal and Home Health Care services.

So, what is EVV? It’s a way to track and monitor visits and services in a patient’s home, in real-time.

How does EVV work in a home care agency?  Through the use of automated technologies, such as landline telephones, GPS enabled devices, or fixed verification devices, caregivers are easily able to clock in and out of their visits without having to fill out paper timesheets.

Why do you have to use EVV? This mandate has been put in place to help the home care industry become more efficient and transparent by integrating payers and providers. As you may know, managing patients with multiple payers continues to be a challenge for home care agencies. So think of this new mandate as a way to help enhance an agency’s operations and ultimately save costs.

How can my agency benefit from EVV? Without the use of an electronic system to help confirm, post, and bill immediately for services, you may see a higher denial rate in payments. An electronic system helps to eliminate the need to track down timesheets, verify the actual visit time to the scheduled time, and ultimately reduces the chance of errors on billing and payroll processing.

What can I do to prepare my agency? Embrace the change, think of this as great way to reorganize and revamp your operational processes. Do some research on EVV, learn how other agencies and other states are using it, be proactive and don’t wait until the last minute.

More Articles You May Enjoy

The State of Maine Achieves CMS Certification

The State of Maine Achieves CMS Certification

Sandata congratulates the State of Maine on achieving certification by the Centers for Medicare and Medicaid Services (CMS). CMS certification uses an outcomes-based approach to ensure business needs of the state and CMS are meet by systems that receive federal...

read more
The Value of Uptime

The Value of Uptime

In the past few weeks, we have witnessed numerous cybersecurity attacks against our country. Industries such as transportation, pipelines, government, and even beef production have fallen victim to criminals looking to disrupt our lives and demand millions of dollars...

read more
Making the EVV™ Mandate Work for Your Agency

Making the EVV™ Mandate Work for Your Agency

Electronic Visit Verification "EVV” Systems have been used to decrease fraud, drive accountability, and improve visibility into the delivery of care for many years. As a result of the 21st Century Cures Act, states are now mandated to implement EVV for all Medicaid...

read more