In 1994, Sandata developed the first version of Santrax. Since then, Santrax has become the nation's #1 field management solution in home health care and social service delivery. A patented technology, Santrax reduces paperwork while delivering high quality information in virtual real-time. This real-time access allows supervisors to ensure that no home care patient or child in foster care falls through the cracks. Santrax integrates with HC Plus and many other third party scheduling, compliance, billing and payroll systems that serve home health care and child welfare service providers.

Santrax works through a combination of technologies. Starting with a simple telephone call, Santrax captures information from the field worker at the point of care or service for billing, payroll and government reporting purposes. Santrax maintains the information in a comprehensive, easily accessible database with robust management reporting capabilities. No longer do supervisors, home care workers or social workers have to worry about time-consuming manual data entry and endless paper work. Santrax frees your valued workers to focus on their care giving and not the administrative workload.

Santrax for Home Health

By simply adding Santrax to your business operations, you can eliminate 100% of missed visits allowing you to maximize billing and revenue. Here's how...

Santrax starts with a simple telephone call. Workers dial into a toll-free number upon arrival to and departure from their assigned visit location. Santrax then time-stamps and date-stamps the call, and recognizes the location of origination to verify that your home care worker is, indeed, in the patient's home. During the departure call, the field worker uses the telephone keypad (or speaks into the receiver) and enters the tasks accomplished and service delivered during their visit. Santrax can track supplies and other expenses...it even calculates mileage traveled to ensure accurate reimbursement! Your office supervisors can then access all this information directly from their PC in real-time.

By adding Santrax to your agency's operations, you will never again have to collect a paper timesheet and you will cut administrative costs by eliminating time-consuming manual data entry. But the biggest plus... you will gain genuine real-time visibility of your field operations.
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Santrax for Human Services

For public and private human service agencies, our telephone based Santrax system automates progress note capture and government reporting functions, dramatically reducing administrative time spent doing paperwork and improving outcomes.

Caseworkers use the phone to begin and end a contact with their cases. During the Santrax telephone call, they can enter specific data and dictate narrative progress notes about those contacts. The data and narrative notes are available at your PC within 24 hours as a unified progress note. It's that simple. The system improves efficiency by allowing caseworkers to input tasks performed, assessments such as household safety, care plan compliance and other qualitative and quantitative factors. By time and date stamping each contact, Santrax provides an independent verification of the contact, assuring that caseworkers spend the required time servicing families and children as well as arrive and depart each location safely. For critical situations the system can even send automated calls or emails to alert supervisors to exceptions or extraordinary results. More >>

Santrax for Government

By employing the use of Santrax, government realizes improved oversight capabilities and fiscal efficiencies in the delivery of health and human services. With Santrax, governments pay only for actual hours of service, backed by the permanent, comprehensive audit trail accessed at a PC. Additionally, with Santrax's third party verification of visits, governments can be certain that visits occur in the home. By using Santrax, home health and human service agencies generate cost savings and reduce administrative burdens, thus allowing them to deliver the best possible health care and social services.

Recently, the Santrax product was re-engineered for the human services sector, including public systems. The Santrax system improves efficiency by allowing caseworkers to input data and narrative assessments via the phone. Santrax captures this information and delivers it to the caseworker and/or supervisor's PC within 24 hours. Because caseworkers enter progress notes so close to the actual time of contact, the Santrax system enables workers to remember more details providing more accurate and complete notes. For critical situations the system can even send automated calls or emails to alert supervisors to exceptions or extraordinary results. More >>