Training Programs for Santrax® Telephony
Sandata offers a broad range of innovative and successful training programs to its customers. Our audience includes educating both the payor and home care agencies directly on our suite of Santrax® products. Depending on the scope of the implementation, training delivery can range to management level associates, clinical staff, human resources department, schedulers, billing, and payroll personnel.
Santrax® Telephony training programs take the user through all aspects of the telephony process from call training to exporting data to billing and payroll.
- As part of our training programs, we supply call and reference guides with helpful hints to each customer equipping them with the necessary material required to effectively train their field workers.
- Extensive report training and exceptional handling processes are delivered by each of our trainers through a web-based training session. On-site training is also an optional training alternative.
- Training on additional features such as Plan of Care, Mileage Tracking, and Broadcast Messaging are provided to compliment the overall basic telephony training experience.